Frequently Asked Questions
Discover everything you need to know about our plant-based beauty rituals.
What makes Rahua oil special for hair care?
Rahua oil is uniquely potent because its small molecular structure allows it to deeply penetrate the hair cortex—bonding and repairing it—rather than just coating the surface like most botanical oils.
Are your products organic and sustainably sourced?
Yes, we use Symbiotic® ingredients that are grown wild in the Amazon rainforest. They are harvested using indigenous knowledge and traditional methods that preserve the ecosystem and support local communities.
Do you offer international shipping?
We currently ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to customs duties.
What is your return policy?
We want you to love your hair and skin. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, excluding shipping costs.
Are Rahua products safe for color-treated hair?
Absolutely. All Rahua shampoos and conditioners are formulated to be color-safe. Our plant-derived ingredients help to preserve color vibrancy and protect against fading.
Is your packaging recyclable?
Sustainability is at our core. Most of our packaging is made from recyclable materials, and we offer refillable options for our best-selling products to minimize environmental impact.